本文的主要内容是咖啡门店分析，业务问题:此时的业务问题是了解门店在服务质量和咖啡质量方面是否存在显著差异。了解这一差异将有助于为这两种渠道中的任何一种提出改进建议。分析计划:收集客户在李克特量表上的服务和质量评分数据。对这两种分析都给出了图表。商业问题:这里讨论的商业问题是，2014年研究的咖啡豆混合料预测是否适用于1月和12月的比例，并评估口味混合料在1月和12月之间是否发生了总体变化。下一个预期的市场组合建议将被评估。本篇澳大利亚代写文章由澳洲论文人EducationRen教育网整理，供大家参考阅读。
Business Question: The business question at this point is to understand whether there is any significant difference when it came to outlets in terms of service quality and coffee quality. Understanding this difference will help in making recommendations for improvement for either of these outlets.Analysis Plan: The data for the service and quality marking as made by customer on a likert scale is collected. The charts derived for both the analysis are conducted. Business Question: The business question addressed here is whether a prediction of coffee bean mix researched in 2014 applies for proportions in January and December and to assess if the taste mix has changed overall between the months of January and December. The next expected market mix suggestions are to be assessed.
Based on analysis of data with respect to service quality, it shows that Outlet 2 has more markings in 1, 2 and 3. It indicates that customer thought that the service was poor to average. Outlet 1 has only one customer mark with the service as being poor. However, outlet 2 has some customer marketing in the high percentile as 5
Based on coffee quality, it can be seen that outlet 1 is better than outlet 2.
Outlet 2 should improve both its service and quality. It has to focus on improving its service such that its customers are more satisfied. Now comparatively outlet 1 is just doing slightly better. It is necessary for outlet 1 to focus on improvements.
Analysis
The percentages of average combinations of espresso, mocha and sublime per mix are calculated, and based on the percentage, it is identified whether the ratio holds for January to December or not.
According to Table 1, the espresso, mocha and sublime observed for January are approximately 26 per cent, 16 per cent and 56 per cent. In the case of table 2, for December, it is 36 per cent espresso, 26 per cent mocha and 36 per cent sublime.
30% Espresso, 10% Mocha and 60% Sublime are the estimates made by market research. However, neither of the tables shows that the estimated was the same.
The predictions neither hold for January or for December
The taste mix overall between January and December has changed to include more Espresso and mocha and it has reduced in ratio with respect to sublime.
Based on the existing mix, it could be said that the January mix for the next year could have more espresso and more mocha balanced well with sublime.
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