03/04/2016

代写论文:东部和西部的差异客户

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代写论文:东部和西部的差异客户

客户提供更多的负面评论比正面的评论关于一个特定的酒店

客户更讲究一个属性如位置或需要适合多个属性满足他们的期望

客户的要求和审查之间的差异从东欧国家以及西方国家

男性和女性的不同的意见和他们的期望从不同的宾馆酒店

年龄会影响客户的评论。

代写论文:东部和西部的差异客户

在线评论对客户的好处包括发现哪个地方提供了最好的服务是值得他们的钱以及放松。客户为游客常常寻找放松的气氛或冒险和进步服务,不提供其他任何地方。它将确保客户得到他们正在寻找(知识产权、法律&李,2011)。

在线评论对酒店的利益会突出他们的主要缺陷——所有的细节,需要修正。这可以让他们迅速的行动。而且,通过响应,尤其是抱怨评论者,酒店员工可能显示其有效的性质和好客的性质(Lee et al .,20110。此外,将生成更多的流量对酒店的网站,最终将导致更多的销售(Viglia,2014)。

代写论文:东部和西部的差异客户

  • Customers provide more negative reviews than positive reviews regarding a particular hotel
  • Customers are more particular about one of the attributes e.g. location or require more than one attributes to be perfect for their expectations to be met
  • The differences between the demands and reviews of customers from the eastern countries as well as from the west
  • The differences in the opinions of males and females and their expectations of hospitality from different hotels
  • Age affects a customer’s reviews. 

代写论文:东部和西部的差异客户

The benefit of the online reviews towards the hotels would be highlighting their primary flaws – all the minute details that require correction. This can drive them towards prompt action. Moreover, by responding, especially to complaining reviewers, the hotel staff may show its effective nature and the nature of its hospitality (Lee et al., 20110. Additionally, more traffic will be generated towards the hotel’s website which would ultimately lead to more sales (Viglia, 2014).

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