The project proposal is presented for the analysis of issues related to skilled employee recruitment, training and retention within the hospitality industry. The main benefits of the suggested project are that of improved efficiency of the workplace and reduced costs. The need for the project, the background and the key elements for implementing the project are discussed on a preliminary basis.
The report proposal seeks to examine the common hospitality problems in the workplace with respect to recruitment and training. The proposal is presented in three sections.
This section discusses what the project is about. It presents a background statement on the research context, project definition, purpose and objective.
Skilled employees in the cookery department of the hospitality industry are selected based on drafted recruitment procedures, yet there is an issue of staff shortage, retention issues in the hospitality industry. In this context the Restaurant Association of New Zealand (2014) states that as of 2012 the biggest challenge in the industry has been a lack of skilled employees. This leads to increased labour costs. Restaurants furthermore have to cater to the demands of the hospitality industry with increased skilled labour force which leads to an increase in costs of Human Resources in the industry. The Hospitality industry can benefit by aiming at improving recruitment and training practices. The gap between the recruitment process and initial training and orientation and future planning for employees will reduce retention issues and ultimately the costs associated with annual recruitment needs. This report aims to analyze that gap and those relationships between recruitment, training, retention and costs which are key variables here.