论文代写:工作时间的变化对员工情绪的影响

25 12月 论文代写:工作时间的变化对员工情绪的影响

论文代写:工作时间的变化对员工情绪的影响

并不是所有的员工都对工作时间的变化感到满意。例如,服务助理丽贝卡(Rebecca)表示,她喜欢在晚上工作,因为这样更容易利用时间管理学习。然而,服务助理Roger认为,1)晚上没有时间和家人在一起(他的个人需求或动机之一没有得到满足),2)他说晚上的客户数量在增加。所以可能仅仅是现有的两个服务助理并不能很好地管理店铺。蒂娜是面包师,蒂娜喜欢上晚班,但她实行轮班制,有时晚上工作,有时早上工作,这对她的睡眠和健康造成了影响。研究表明,工作满意度是保证员工流动率降低的必要条件(伦敦,1988)。现在看来面包店的人员流动率很高,因此有必要解决员工提到的不满情绪。其次,如果员工的问题得不到解决,就会出现生产率问题。

论文代写:工作时间的变化对员工情绪的影响
所以,在罗杰的情况下,用一两个晚上的休息时间来代替加班的人,将有助于他拥有自己的私人时间。针对其他问题也需要制定类似的策略,以保持员工的满意度,确保工作质量不受影响。一线员工以服务助理的形式为客户提供高质量的服务是必要的。在夜场服务顾客不断增加的情况下,有必要聘用或调整现有员工。面包房可以与现有员工一起评估是否愿意加班,而不是招聘员工。同样,我们注意到一些晚上工作的员工认为工作时间可能不能让他们满意;因此,现有的白天工作的员工谁更喜欢在晚上工作可以替代他们。通过这种反馈和替代策略,面包房将能够保持其质量。

论文代写:工作时间的变化对员工情绪的影响

Not all the staff seem to be happy with the changes in working hours. For instance, Rebecca, a service assistant, states that she enjoys working in the evenings as it is easier for her to manage her studies with her time. However, Roger the service assistance believes that 1) he is not able to have time with family in the evening (one of his personal needs or motivations are not met) and 2) he states that there is an increase in the number of customers in the evening. So maybe the existing two service assistant alone are not able to manage shop properly. Tina is the Baker, and Tina likes the evening shift, but she is on a rotation basis where sometimes she has to work in the evening and sometimes at mornings, making it difficult on her sleeping and health.Research studies indicate that job satisfaction is necessary to ensure that employee turnover is reduced (London, 1988). Now the Bakery is seen to have a high turnover rate and hence it is necessary to address the grievances mentioned by employees. Secondly, productivity issues could arise if employee issues are not handled.

论文代写:工作时间的变化对员工情绪的影响
So in the case of Roger, one or two evenings off by substituting with someone who is looking for overtime hours would help him have his personal time. Similar strategies need to be developed for the other issues as well to keep the employees satisfied and ensure that the work quality does not suffer. Frontline staff in the form of service assistants are necessary to maintain a very high quality in customer service. Now in the context of the increasing customers during the evening service, it would be necessary to either hire or adjust using existing staffers. Instead of hiring for staff, the bakery could take an assessment with their existing employees on whether they would like to have some extra hours. Similarly, it is noticed that some of the evening employees believe the work time might not be satisfactory to them; so existing day time employees who would prefer to work in the evening can be substituted with them. By means of this feedback and substitution strategies, then the bakery would be able to maintain its quality.